Join our live online support sessions for host families and au pairs to get guidance, answers, and real-time support. Browse sessions, find what interests you, and sign up through your app.
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Whether you need support for homesickness or want to meet some other au pair friends and socialize, we offer many sessions to choose from each month. Sign up in the events section on the bottom of the home screen of your app.
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Support circle
Support for au pairs
Get help with matching, rematch, or extensions, ask any questions, and meet other au pairs in a fun and welcoming space. No preparation needed—just come connect!
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Au pair rematch support session
In English, Spanish, German & Portuguese
Rematch can feel uncertain, but with the right support, it can also be a new beginning. In this interactive session, our team will guide you step by step through the rematch process.
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Building your Linkedin presence
Professional development for au pairs
Your au pair experience is more powerful than you think — and it's time to show it! Join us to learn how to craft a standout LinkedIn profile that highlights your global mindset, interpersonal skills, and real-world experience.
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Tips for working through homesickness
in English, French, German, Spanish
Homesickness is a normal part of the au pair experience, and this supportive session helps you work through it with practical tools and real strategies.
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Personal safety and socializing in the US
Join host Thomas Grimes to understand how you can stay safe while making friends and enjoying your program in the United States.
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Understanding and connecting with your host children
In this session, we'll explore child development across age groups, how to connect with your host kids in meaningful ways, and practical strategies for navigating behavior challenges with confidence.
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Communicating with your host family
Great communication is the foundation of a positive au pair experience, and this session helps you strengthen it with practical tools you can use right away.
Join Brandy Savoni as she walks you through real-world strategies for navigating cultural and language differences, setting clear expectations with your host family, and handling difficult conversations calmly and respectfully.
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Welcome to the USA
in English, French, Spanish
Join our Cultural Care team for a session made just for au pairs who recently arrived in the U.S., where we'll help you settle in, connect with your host family, and meet other au pairs going through the exact same thing. You'll leave with new friends, real tools, and ready to make the most of your year ahead!
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Ready, set, succeed:
Documents, tips, and everyday life
Getting the basics set up when you first arrive can feel like a lot — but we've got you. In this session, you'll leave knowing exactly what to do and feeling ready to settle in and enjoy your year!
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Preparing to finish your time as an au pair
As your au pair journey starts to wind down, this session is here to help you finish strong and head home with confidence. Whether you're nearing the end of your program or just starting to think about next steps, this session is for you!
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Money, budgeting and savings!
Your stipend is an opportunity to build lifelong financial habits—this session helps au pairs learn how to budget, save, and feel more in control while living abroad.
Join Marta Pena for practical, real-world strategies and simple tools to create a realistic budget, save money while still enjoying the experience, and reach savings goals big or small. You’ll leave with the knowledge and motivation to make your money work for you.
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Tips for traveling as an au pair
Travel is one of the best parts of being an au pair, and this session helps you explore the U.S. with confidence by covering the essentials of traveling smart and staying safe. Director of Customer Support Katie Lugo will answer common au pair travel questions, including what documents you need for domestic and international trips and how to understand program travel restrictions. You’ll leave with clear guidance and practical tips to plan your next adventure fully prepared.
Designed to support you at every stage of your hosting journey, our sessions cover everything from preparing for arrival to navigating challenges and building strong relationships. Discover upcoming sessions and sign up in the events section at the bottom of your app.
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Rematch to right match: Choosing the best fit
This practical session is designed to help you move forward with clarity and confidence. We’ll cover smart matching and interviewing strategies—what to look for, what to ask, and simple ways to evaluate fit—so you can choose your next au pair with confidence. You’ll leave with a clear plan for moving forward and making a strong match.
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My au pair arrived, now what?
Just welcomed your au pair home? This quick, practical session will help you hit the ground running with confidence during those important first weeks.
Join Customer Experience Specialist Tori Pegg as she walks you through key next steps—Social Security and driver’s license basics, health insurance, setting clear house rules, and understanding your resources and support network.
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Tips and best practices
for program success
Your best hosting experience starts here. Whether you’re welcoming your first au pair or you’re a seasoned host family, there’s always something new to learn. Join our Program Counselors and Cultural Care staff for a practical, encouraging session packed with best practices—communication strategies, cultural integration tips, and key program resources.
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Bridging the language gap
with your au pair
Great communication is the foundation of a successful au pair experience — and it goes beyond language. In this 30-minute session, we'll share practical tips on navigating cultural differences, setting clear expectations, and fostering the kind of open dialogue that transforms a good hosting experience into a great one. Register now and take the first step toward a stronger, more rewarding relationship with your au pair!
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Becoming a successful host family
Being a host family is a big responsibility, and in this session, you will learn the State Department requirements as well as the spirit of cultural exchange.
For both au pairs and host families, these sessions cover practical topics to help you navigate your Cultural Care experience with confidence. Discover upcoming sessions and sign up in the events section at the bottom of your app.
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Childcare safety
Host children's safety is the top priority. This session will help au pairs build the knowledge, tools, and confidence to handle everyday routines and unexpected situations calmly and effectively.
Thomas Grimes, U.S. Air Force veteran, retired NYPD detective, and Cultural Care Au Pair Training School safety trainer, will share simple, practical strategies for recognizing risks and handling unexpected situations at home.
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Navigating education and vacation
This session brings together host families and au pairs to get answers, cover the program's education and vacation requirements, and set everyone up for a great experience. Customer Experience Specialists Tori Pegg and Brandy Savoni will explain what's required, who's responsible for what, and how to stay on track while working as a team. You'll leave feeling aligned, confident, and clear on next steps.
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Personal safety and socializing in the US
Exploring the U.S. as an au pair is exciting, and this session helps you feel confident staying safe in new places and social situations so you can enjoy the experience fully. Thomas Grimes, U.S. Air Force veteran, retired NYPD detective, and Cultural Care Au Pair Training School safety trainer, shares practical, real-world strategies for situational awareness, meeting new people, and trusting your instincts.
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Summer switch
Schedules, communication & boundaries
Summer brings fun, exciting opportunities, but also real challenges for both au pairs and host families. In this session, we'll explore what both sides experience during the summer months and walk through practical strategies to help you communicate better, set clear expectations, and make the most of the season together. You'll leave with tools and tips you can start using right away!
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Understanding US laws
Understanding the laws and law enforcement system in the United States is one of the most important things you can do to protect yourself during your au pair experience. Join Thomas Grimes, U.S. Air Force Veteran, retired New York Police Department Detective, and trusted safety trainer for Cultural Care Au Pair Training School, for an informative and eye-opening session that breaks down everything you need to know.
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Tis the season
A holiday guide for host families and au pairs
The holiday season is full of joy, but it also brings schedule changes, time-off expectations, and, for au pairs far from home, moments of homesickness and longing. In this session, host families and au pairs will explore practical, heartfelt ways to navigate the holidays together, from aligning on schedules and setting clear expectations to embracing each other's traditions and building deeper connection.
