Cultural Care Au Pair offers the most extensive protection against an uncertain economic climate. With our Peace of Mind guarantee, families receive a financial safeguard against an unexpected job loss. Cultural Care Au Pair has listened to our host families and, in response, have developed the Cultural Care Au Pair exclusive Peace of Mind Guarantee.
Our Peace of Mind Guarantee protects our host families in three ways:
- Price guaranteed - we know that families are most concerned about the quality of our program but in these uncertain times, affordability is also an important factor. We have committed to keeping our prices stable for the entirety of 2010. While other au pair agencies are increasing prices, you know that with Cultural Care you have a price guarantee. Cultural Care Au Pair continues to deliver the highest quality program at the most affordable price.
- Program continuation guarantee - we understand that if a parent suffers an involuntary job loss, the main priority of that parent will be to secure a new job. Throughout this process, the family will need reliable childcare. In addition, it is always Cultural Care Au Pair's goal to maintain the stability of the au pair/host family relationship. For these reasons, we will offer those families who suffer an involuntary job loss the opportunity to receive the standard contractual refund and to keep their au pair until the end of her program term.
- Financial safeguard guarantee - in the event that a family is forced to make the decision to withdraw from the program as a result of an involuntary job loss, Cultural Care will refund the unused portion of their program fees. Cultural Care will then make every reasonable effort to replace the au pair with a new family so she may complete her program term.
Peace of Mind is essential these days and while other agencies may offer one or two of the above options, only Cultural Care protects you in all three of these important ways. Some terms and conditions apply.
For more information, please call a member of our Account Services Team at 1-800-333-6056.

